FAQ’s

General

What is Hemp?

Hemp is a dense green leafy plant with tons of natural herbal nutrients like terpenes, flavonoids, vitamins, chlorophyll, amino acids, and over 100 cannabinoids, the most popular being CBD. Hemp is used all over the world in food, supplements, fiber, and medicine.

What is CBD?

Short for cannabidiol, CBD is a natural chemical compound extracted from the Cannabis sativa plant.  It is a naturally occurring phytocannabinoid substance that’s used in products like oils and edibles to impart a feeling of relaxation and calm.  CBD is known to impact our happy mood, providing wellness and balance to the body.

What does CBD help with?

In terms of the impact on our overall wellness research is ramping up, and for good reason.  People are feeling the positive effects of CBD, and due to the heightened interest it is closely studied for its role in easing symptoms of many common health issues, including anxiety, depression, acne and heart disease. For those with cancer, it may even provide a natural alternative for pain and symptom relief.

Is CDB Legal?

Yes, CBD is legal in all states at the federal level thanks to the 2018 Farm Bill that was passed. It is still up to individual states to determine whether they want to regulate CBD.  To date, only Idaho, Nebraska, and South Dakota place restrictions on CBD.

Will CBD get me “high”?

CBD will not get you high.  In higher doses many people report feeling an uplifting affect.  However, the main reason CBD does not get you high is the fact that the THC potency, compared to Marijuana, is very low; less .3%.  Further, Broad-spectrum THC Free CBD oil has no THC.  Planet Three currently has THC free CBD products.

How do I take CBD?

The most common ways are to place measured tinctured oil under the tongue or ingest a consumable product orally such as a gummy.  Other common ways include topical creams or adding CBD oil or powder to baking goods and smoothies.  CBD can also be vaped.

 

What is the difference between hemp and marijuana?

While both plants come from the cannabis species the difference is that hemp plants contain no more than 0.3 percent of THC (tetrahydrocannabinol), the psychoactive substance found in marijuana.  In comparison marijuana contains 5 to 20 percent of THC.  One way to think of it is to consider all the similar types of soft drinks out there that offer “regular” and “diet” versions for us to choose from.  Choosing CBD is the healthy alternative in this case.

Do I need a doctor’s recommendation to take CBD?

Planet Three is committed to your health every step of the way.  It is always advisable that you consult with your doctor before beginning a natural, herbal daily regimen.

Products

How should I store my CBD?

It is best to store CBD in a dry temperature-controlled place away from extreme light and heat.

How long before my CBD will expire?

The great part about CBD is that it has a long shelf life.  We recommend using CBD daily, as part of your everyday healthy habits.  However, rest assured that CBD will last about 12 to 24 months. 

Can I take my CBD on a flight?

Researching this question is always a good idea since guidelines change frequently when it comes to air travel.  While it is legal to ship CBD across state lines the TSA has put out guidelines that suggest that because there are trace amounts of THC in Full Spectrum CBD it is advisable not to bring CBD on to a plane.

Do you test your products?

Yes, all PLANET THREE products are lab tested and records for each tested product can be tracked on our website using the batch code located on the bottom of your product.

What is the right dose for me?

Given that CBD is not regulated by the FDA there are no exact dosing measures in place at this time.  Most people find CBD to work affectively for them by beginning at a low dose and increasing the dose per week until the desired affect or relief is felt. You know your body best, and we aim to provide CBD and Hemp supplements that will help you feel your best.  

Are there any side effects from CBD?

Reported side effects from CBD are minimal, however, the most common are drowsiness.

Can I mix my CBD with my medications?

PLANET THREE recommends individuals taking prescription medication to consult with your doctor before beginning a regiment of CBD.

Can I take too much CBD?

It goes without saying that too much of anything can have negative results. In order to have a severe consequence from CBD you’d have to take an over-abundance and that just doesn’t make sense, nor is it recommended.  

Is your product vegan?

Yes.  We are 100% vegan! Animals have no place in our products.

Is your product non-gmo?

Yes.  

Is there THC in your products?

No.  Our CBD products are THC free.

Will I fail a drug test taking your CBD?

No.  Since there is no traced of THC in our products, you will not fail a drug test.  

How long does it take for CBD to work?

For most, people report feeling the effects of CBD within 15 minutes of use.  Body size and weight can cause this to vary.

Shipping & Delivery

How do I track my order?

Once your product ships, you will receive a confirmation email and a tracking code you may click on to get current status and location of your product.  You may also find this tracking information in your account dashboard.

How much does shipping cost?

Shipping is $5 on orders under $100.

Where do you ship to?

PLANET THREE believes in equal representation and therefore we are proud to ship to all 50 states.

How long will it take to get my order?

Any order placed before 11 AM CST will ship the same day (weekends and U.S. holidays excluded).  You will see estimated transit time to your location for each shipping method available on the checkout screen.  Orders with priority shipping will typically arrive within 1 – 4 business days within the continental US.  If that’s not fast enough you may choose to over-night your order at the time of purchase and checking-out on our website.

What if my package is damaged or missing?

We’ll make it right!  Just send us an email at hello@planetthree.com and we’ll take from there.

Cancels & Returns

What is PLANET THREE’s return policy?

PLANET THREE wants you to be happy, healthy, and satisfied with all our products.  You may return your product within 10 business days upon arrival for a full refund.  Just pay for shipping back to us, and fill out a quick questionnaire as to why you are unhappy with your product.  We will do the rest!

Can I cancel my order?

PLANET THREE completes your order as soon as possible so that you can begin to achieve the benefits you’re looking for quickly.  Once your order has been processed it cannot be canceled or changed.

How do I cancel my subscription?

We would hate to see you go, but if you must you cancel or change your subscription level at any time through your account profile.

 

Payment

What payment methods do you accept?

We are happy to accept all major credit cards.  We do not accept personal checks, pre-paid debt cards, or money orders.

Will I be charged sales tax?

Sales tax is dependent upon where you live.  Sales tax will be calculated at the time of placing your order and added to the cost at check-out.

 

Other

Is PLANET THREE hiring?

We’re always looking to make new connections!  Please send your resume to hello@planetthree.com and we will reach out when a position opens that fits your skill set.

How do I carry PLANET THREE products in my store?

Here at PLANET THREE we’re always looking to expand and reach more happy customers.  Send us an email at hello@planetthree.com and we’ll put someone in touch with you right away.

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